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MIRCHI GOLDEN TICKET — Terms & Conditions

Publication date: 25 October 2026

1. Organiser

The MIRCHI GOLDEN TICKET promotion is organised by:

Jahnavi Manne, Sole Proprietor
Trading as House of MIRCHI
Lueneburger Str. 25
39106 Magdeburg, Germany 

Email: info@mirchihouse.com
Website: www.mirchihouse.com

2. Promotion period

The promotion runs from 1 November 2026 at 00:00 until 1 November 2027 at 23:59, inclusive.

All dates and times follow German local time, Europe/Berlin, including applicable changes between CET and CEST.

Each calendar month forms a separate entry period. The final entry period includes eligible orders placed on 1 November 2026, with its draw held on 15 December 2026.

3. Who can participate?

Participation is open to individuals aged 18 or over, resident in Germany, who place a qualifying consumer order at www.mirchihouse.com.

The organiser and persons directly involved in administering the promotion are excluded.

Participation does not require a newsletter subscription or consent to advertising.

4. Qualifying orders

An order qualifies when its merchandise value exceeds €50, including VAT and after discounts, but excluding shipping charges.

Orders with a qualifying merchandise value of exactly €50 do not qualify. Separate orders cannot be combined to reach the threshold.

Each qualifying order receives one entry, irrespective of its total value above €50. Customers placing multiple qualifying orders receive one entry for each eligible order.

There is no separate participation fee. Customers pay the ordinary prices of the products and any applicable delivery charges.

Orders must be genuine and paid before the relevant draw.

5. Golden Ticket references

Eligible orders are entered automatically. No separate registration is required.

Each qualifying order receives a unique MIRCHI GOLDEN TICKET reference, communicated through an order email sent to the email address provided by the customer.

A ticket reference confirms an entry, not a guaranteed prize.

Customers who do not wish to participate may request removal of their entry before the draw by emailing info@mirchihouse.com. This does not affect their order or statutory rights.

6. Cancellations, returns and refunds

Eligibility is checked before the draw.

• Cancelled, fully returned or fully refunded orders do not qualify.
• Partially returned or partially refunded orders remain eligible only if the remaining qualifying merchandise value still exceeds €50.

Participation does not restrict customers’ statutory withdrawal, cancellation, refund or warranty rights.

7. Monthly draw

On the 15th of each month, one winning Golden Ticket is selected randomly from eligible entries relating to orders placed during the previous calendar month.

For example, qualifying orders placed in October enter the draw held on November 15.

Every eligible ticket has an equal chance of selection. The probability of winning depends on the number of eligible tickets.

The organiser documents the draw and its result. If there are no eligible entries for an entry period, no draw is held for that period.

8. Prize and winner notification

The prize for each monthly draw is one €25 House of MIRCHI shopping coupon.

The winner is notified by email using the contact address supplied with the qualifying order. The coupon is normally issued on the draw date.

No payment or administration fee is required to receive the coupon. The organiser will not request payment-card details to claim the prize.

If the notification cannot be delivered, the organiser will make reasonable attempts to contact the winner using the contact information already supplied.

9. Coupon use and validity

The coupon is redeemable at www.mirchihouse.com under the following conditions:

• The coupon value is €25.
• There is no minimum purchase requirement.
• It is valid on discounted and sale products.
• It applies to the final checkout total after other applicable discounts, including VAT and applicable shipping charges.
• Other discounts remain subject to their own eligibility conditions.
• The coupon must be redeemed in one order.
• Any amount exceeding €25 must be paid using an available payment method.
• The coupon cannot be exchanged for cash, except where mandatory law requires otherwise.
• Any unused balance from that single redemption is not available for a later order, subject to mandatory legal requirements.

The coupon is valid for two months from its actual issue date. Its exact expiry date will be stated in the winner’s email.

For example, a coupon issued on 15 November remains valid until 14 January at 23:59 German local time.

If issuance is delayed, validity is calculated from the actual issue date rather than the scheduled draw date.

Statutory rights concerning purchases made using the coupon remain unaffected.

10. Announcement of the winner

The winning MIRCHI GOLDEN TICKET reference will be published on the promotion page after the monthly draw.

The customer’s name, email address, delivery address and Shopify order number will not be published.

Published ticket references must not themselves reveal the winner’s identity.

11. Misuse

Entries may be excluded where there is a substantiated reason, including fraudulent orders, manipulated entries or interference with the draw.

Any exclusion will be proportionate. Exercising statutory consumer rights does not, by itself, constitute misuse.

12. Data protection

Jahnavi Manne, at the address stated in Section 1, is responsible for processing personal data for this promotion.

Information necessary to administer the promotion may include customer contact details, relevant order information, ticket references, draw records and coupon-redemption information.

This information is used to:

• Check eligibility and assign ticket references.
• Conduct and document the draw.
• Notify the winner and provide the prize.
• Handle enquiries and prevent misuse.

Participation does not automatically subscribe customers to marketing communications.

The promotion’s privacy information must specify the applicable legal basis, recipients, retention periods, any international transfers and applicable data-protection rights. Customers may contact info@mirchihouse.com concerning their personal data and may complain to a competent supervisory authority.

Further information is available in the House of MIRCHI Privacy Policy, accessible through the website footer.

13. Exceptional circumstances

An ongoing draw may be postponed, changed or ended only where an objectively necessary reason prevents its fair or lawful operation, such as a serious technical failure or a legal requirement.

The organiser will communicate the reason and consequences. Existing prize entitlements will not be arbitrarily reduced.

Changes will not retrospectively introduce disadvantages for existing participants.

14. Applicable law and enquiries

German law applies without depriving consumers of mandatory protections that apply to them.

Nothing in these terms excludes access to the courts or limits mandatory statutory rights.

For questions, contact:

info@mirchihouse.com

MIRCHI GOLDEN TICKET — Privacy Notice

It should explain:

• Who controls the data: Jahnavi Manne, trading as House of MIRCHI, with your address and email.
• What you process: customer contact details, qualifying order information, ticket references and prize records.
• Why: checking eligibility, conducting the draw, contacting the winner and delivering the coupon.
• Legal basis: this must be established for your automatic-entry arrangement; participation should not simply be described as consent.
• Who receives the data: your actual service providers, including relevant international-transfer arrangements.
• Retention: how long promotion records are kept.
• Customer rights: applicable data-protection rights and how to contact you or complain to a supervisory authority.
• Publication: only the winning ticket reference is published.
• Marketing: participation does not automatically enrol customers in advertising.